LABORATORY & DIAGNOSTIC SERVICE REQUEST

To ensure clarity and consistency, please review the following guidelines regarding special requests for laboratory and diagnostic services:

• Submission of Special Requests: All special requests must be submitted in writing via email to ensure accurate information, proper documentation, and appropriate follow-up.

• Special Request Services: (Laboratory tests and Diagnostics such as X-ray, ECG, Audiometry, Spirometry) an administration fee of €35.91 will apply.

• Result Timelines:

   Standard laboratory tests: Results are typically available within 2 to 3 working days.

• Official Results Format: All results will be provided in their original format as issued by the laboratory or diagnostic centre. These are official medical documents and will not be altered, reformatted, or customized.

• Custom Reports or Interpretations: We do not provide personalized reports or summaries for external purposes (e.g., school, visa, employment) unless otherwise arranged. If a custom report is required, please indicate this clearly in your email request. Such requests are subject to review, and an additional fee of €95.58 will apply.

• Medical Interpretation: The doctor will not provide result interpretation unless a separate medical consultation is booked. This ensures adequate time and attention to your case.

• Billing Procedure: All invoices must be settled at the time of collecting the referral or request form from the reception desk.

We appreciate your understanding and cooperation in following these guidelines. They help ensure that we maintain a professional and efficient service.