DENTAL RECEPTIONIST

Job Vacancy: Dental Receptionist
Department: Dental Clinic
Type: Full-time (minimum of 32 hours)

IHCH (International Health Care Centre) is looking for a dental receptionist.

Our receptionist team provide essential administrative support to our dentist and assistant staff, ensuring the smooth operation of dental clinic on a daily basis. If you are detail-oriented, proactive, and thrive in a dynamic healthcare environment, we encourage you to apply.

Regular clinic hours are Monday to Friday – 08:00 to 17:00. 

Key Responsibilities for dental receptionist:

• Perform general administrative duties such as answering phones, scheduling appointments, and managing patient records.
• Coordinate communication between patients, medical professionals, and the finance department.
• Process billing and payments on the spot.
• Maintain accurate, up-to-date patient files and medical documentation.
• Handle incoming correspondence (emails, phone calls, etc.) and direct inquiries to the appropriate departments.
• Provide administrative support for healthcare professionals as needed.
• Ensure compliance with all relevant medical and privacy regulations (GDPR)

Qualifications:

• Previous experience in a medical office or healthcare setting is a plus.
• Strong organizational and multitasking abilities.
• Proficiency in MS Office (Word, Excel, etc.)
• Excellent English communication skills (both written and verbal).
• Knowledge of Dutch and other language is a plus.
• Ability to maintain confidentiality and handle sensitive information.
• Strong attention to detail and effective time management skills.
• Strong cultural respect in an international environment
• Must be able to work independently and quickly within a fast-paced team
• Ability to embrace a flexible working schedule and provide cover when needed
• Maintain a high standard of patient friendly focused care
• Consistent and professional appearance along with a caring attitude

What We Offer:

• Work in a collaborative and supportive healthcare environment.
• Opportunity for professional growth and development.
• Competitive salary and benefits package.
• Flexible working hours and work-life balance.

In addition, we offer the following benefits:

• 8% statutory holiday allowance paid in May (in line with the CAO).
• 190 holiday hours per annum for a full-time equivalent (FTE), plus public holidays.
• A pension contribution.
• Complimentary coffee and fresh fruit in our spacious, bright staff canteen.
• Bike loan scheme.
• Training, learning, and development budget to help you reach your full potential.

About Us:

The International Health Care Centre The Hague (IHCH) is a dynamic medical centre that offers primary, paramedical, pharmaceutical, dental, and medical specialist care—all under one roof. Our services are tailored to meet the specific needs of a diverse patient community, including expatriates, internationals, and Dutch citizens in The Hague and surrounding areas.

With a large team of approximately 135 staff members from 35 nationalities, IHCH boasts a unique international character, with English and other languages spoken across the GP, Polyclinic, Prevention, Patient Relations, Pharmacy, and Dentistry departments.

How to Apply:

To join our friendly, hardworking team of professionals, send your C.V. and cover letter to:
Marion Le Borgne, Dental Clinic Coordinator – M.LeBorgne@ihch.nl

We encourage applicants already residing in the Netherlands with the correct diplomas and experience to apply for this role. We will be conducting interviews on a rolling basis, so early applications are encouraged.