OUR CANCELLATIONS POLICY

We adhere to a strict 24-hour No-Show / Late Cancellation Policy.

If you need to cancel or reschedule an appointment with one of our medical professionals, we kindly ask that you notify us at least 24 hours in advance by email.

Failure to provide sufficient notice will result in an invoice for a No-Show / Late Cancellation Fee.

Please also note that late arrival to your scheduled appointment may result in the practitioner being unable to see you, in which case a no-show fee will still apply.

• To cancel your GP appointment please email: ihchinfo@ezorg.nl
• To cancel your specialist appointment please email: ihchpoli@ezorg.nl
• To cancel your dental appointment please email: dental@ihch.nl

Fees for missed GP consultations

• A maximum no-show / late cancellation fee of 20,- euros applies

Fees for missed specialist consultations

• A flat no-show / late cancellation fee of 45,- euros applies

Fees for missed dental appointments

• First missed appointment: Under one hour duration  45,- euros
• One hour or more duration   65,- euros
• Second or subsequent missed appointment:  75,- euros

Please be aware that No-show / Late cancellation fees are not usually reimbursed by insurance companies and will be billed to you directly.